Privacy Policy

1. Introduction

At Kanch Glass Invoice Maker ("Kanch", "we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services.

By using Kanch, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our application.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you provide directly to us, including:

2.2 Information Collected Automatically

When you use our app, we may automatically collect certain information:

• Device Information: Device type, operating system, app version
• Usage Data: Features used, time spent in app, crash reports
• Technical Data: IP address, device identifiers, network information
• Performance Data: App performance metrics, error logs

2.3 Information from Third Parties

We may receive information from third-party services we integrate with:

• Firebase: Authentication, database, and analytics services
• Cloud Storage: File storage and synchronization

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Core App Functionality

• Provide and maintain the invoice creation service
• Process and store your invoices and company data
• Synchronize data across your devices
• Generate PDF documents and reports
• Perform calculations and measurements

3.2 Account Management

• Create and manage your user account
• Provide customer support
• Send important account notifications
• Record payment transactions

3.3 App Improvement and Analytics

• Analyze app usage patterns to improve features
• Monitor app performance and fix bugs
• Develop new features based on user needs
• Generate anonymized usage statistics

3.4 Security and Compliance

• Protect against fraud and unauthorized access
• Ensure data security and integrity
• Comply with legal obligations
• Investigate and prevent misuse

4. Information Sharing and Disclosure

We may share your information only in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage (Firebase, Google Cloud)
• Payment Recording
• Analytics and performance monitoring
• Customer support services

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Legal Requirements

We may disclose information if required by law or in good faith belief that such disclosure is necessary to:

• Comply with legal process or government requests
• Enforce our Terms of Service
• Protect the rights, property, or safety of Kanch, our users, or the public
• Investigate potential violations of our policies

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you before your information becomes subject to a different privacy policy.

4.4 Consent

We may share information with your explicit consent for purposes not described in this policy.

5. Data Security

We implement comprehensive security measures to protect your information:

5.1 Technical Safeguards

• Encryption: Data is encrypted in transit and at rest
• Secure Authentication: Firebase Auth with industry-standard security
• Access Controls: Role-based access to data and systems
• Regular Security Updates: Continuous monitoring and patching

5.2 Organizational Safeguards

• Employee training on data protection practices
• Limited access to personal information on a need-to-know basis
• Regular security audits and assessments
• Incident response procedures

5.3 User Responsibilities

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill legal obligations:

6.1 Active Accounts

• Account Data: Retained while your account is active
• Invoice Data: Retained for business record-keeping purposes
• Usage Data: Typically retained for 24 months for analytics

6.2 Inactive Accounts

• We will notify you before deletion when possible
• You can request account deletion at any time

6.3 Legal Requirements

Some data may be retained longer if required by law, for legal proceedings, or to prevent fraud and abuse.

7. Your Rights and Choices

You have several rights regarding your personal information:

7.1 Access and Portability

• View and download your account data
• Export your invoices and company information
• Request a copy of your personal data

7.2 Correction and Updates

• Update your profile information in the app
• Correct inaccurate data
• Modify company details and settings

7.3 Deletion

• Delete your account and associated data
• Request deletion of specific information
• Cancel subscription and data processing

7.4 How to Exercise Your Rights

8. Cookies and Tracking

8.1 Cookies Usage

Our app and web services may use cookies and similar technologies to:

• Remember your preferences and settings
• Provide authentication and security
• Analyze app performance and usage
• Improve user experience

8.2 Analytics

We use Firebase Analytics to understand how users interact with our app. This helps us improve functionality and user experience. Analytics data is anonymized and does not identify individual users.

8.3 Managing Cookies

You can manage cookie preferences through your device settings. However, disabling certain cookies may affect app functionality.

9. Children's Privacy

Kanch is designed for business use and is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at kanch.help@gmail.com.

10. International Data Transfers

Your information may be stored and processed in servers located outside your country of residence. We use Firebase and Google Cloud services, which may store data in various global locations.

10.1 Data Protection Standards

When transferring data internationally, we ensure:

• Adequate data protection measures are in place
• Compliance with applicable data protection laws
• Appropriate safeguards for international transfers
• Contractual protections with service providers

10.2 Your Consent

By using Kanch, you consent to the transfer of your information to countries outside your residence for the purposes described in this policy.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements.

11.1 Notification of Changes

When we make material changes to this policy, we will:

• Update the "Last updated" date at the top of this policy
• Notify you through the app or via email
• Provide a summary of key changes
• Give you opportunity to review before changes take effect

11.2 Continued Use

Your continued use of Kanch after policy updates constitutes acceptance of the revised policy. If you disagree with changes, you may discontinue using the app.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: